bibo88 Terms and Conditions

bibo88 (referred to in this document as "Platform", "we", "our", or "bibo88") is an online casino and sports betting service provider. These terms and conditions ("Terms") apply to the use of all services offered on the bibo88 platform.

When you browse our website, create an account, or use any of our services, you are automatically considered to have accepted these terms. If you do not agree with any part of these terms, please refrain from using our platform.

These terms have been prepared in English for players in Bangladesh. If any linguistic or interpretive differences arise, the interpretation of bibo88's designated authority will be considered final.

• These terms may be updated from time to time.
• Our Privacy Policy and Responsible Gaming Guidelines are considered part of these terms.
• Each promotional offer may have its own additional terms.

2.1 Age Requirement

You must be at least 21 years of age to open an account on the bibo88 platform and to participate in any gaming or betting activity. No person will be allowed to create an account without age verification. bibo88 may at any time request a copy of a valid national ID card, passport, or driving licence to verify your age.

2.2 One Person One Account

Each individual may create only one account. The same person or members of the same household may not operate multiple accounts from the same device or network. If multiple accounts are detected, all of them will be closed.

2.3 Registration Information

You must provide accurate, complete, and up-to-date information at the time of account registration. Registering with false or misleading information will result in account cancellation. If any information needs to be updated, please notify our support team immediately.

It is your responsibility to keep your account login details (username and password) completely confidential. Sharing this information with any third party is strictly prohibited.

• Use a strong password and change it regularly.
• If you suspect any unauthorised access to your account, notify us immediately.
• Always log out after using a public or shared device.
• The account holder is responsible for all activity carried out through the account.

4.1 Deposit Terms

The minimum deposit amount at bibo88 is ৳200. We accept deposits via the following methods:

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. However, identity verification may be required in some cases, which may affect processing time.

• Withdrawals can only be made using the same method that was used for the deposit.
• Bonus funds must meet the specified wagering requirements before they can be withdrawn.
• bibo88 reserves the right to place a withdrawal on hold in the case of suspicious activity.
• Transfers to third-party accounts are not permitted.

4.3 Anti-Money Laundering

bibo88 is committed to preventing money laundering and financial crime. Where necessary, we will verify your identity in accordance with KYC (Know Your Customer) procedures. Your cooperation in this regard is mandatory.

5.1 Welcome Bonus

A 100% welcome bonus of up to ৳5,000 is available on your first deposit at bibo88. For example, if you deposit ৳1,000, you will receive an additional ৳1,000 as a bonus, giving you a total balance of ৳2,000. If you deposit ৳12,000 or more, you will receive the maximum bonus of ৳5,000, giving you a total of ৳17,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x). This means the bonus amount must be wagered 10 times before it becomes eligible for withdrawal. Example: a ৳1,000 bonus requires ৳10,000 in total wagers to be completed.

5.3 General Bonus Terms

• Bonus offers apply once per account only.
• bibo88 reserves the right to modify or cancel any promotion at any time.
• Participation in any promotion is optional; deposited funds can be used directly without taking a bonus.
• Bonuses that have passed their expiry date will be considered void.
• Weekly cashback is available under the VIP programme at Bronze, Silver, Gold, and Platinum levels.

6.1 Rules of Play

All games available at bibo88 — slots, live casino, sports betting, fishing games, bingo, and others — are operated in accordance with the rules of the respective game providers. The specific rules for each game can be found within the game itself.

6.2 Betting Limits

Minimum and maximum betting limits are set for each game and are displayed in the game interface. bibo88 may change these limits at any time.

6.3 Technical Errors

If a game is interrupted due to a technical error or server issue, bibo88 reserves the right to void the relevant round and refund the amount wagered. Incorrect payouts displayed as a result of an error cannot be claimed.

6.4 Sports Betting

The following conditions apply to sports betting:

• Winnings from successful bets will be added to your account once the result is confirmed.
• If a match is cancelled or abandoned, the staked amount will be refunded.
• Odds may change at any moment during live betting.
• Once a bet has been placed, it cannot be changed or cancelled.

The following activities are strictly prohibited on the bibo88 platform:

• Opening an account using a false or fake identity.
• Attempting to abuse or manipulate the bonus system.
• Operating multiple accounts.
• Using automated software, bots, or hacking tools.
• Attempting to breach the platform's security systems.
• Money laundering or any other unlawful financial activity.
• Series betting or coordinated activity with other users (collusion).
• Harassing or threatening platform staff.

bibo88 is an entertainment gaming platform. bibo88 will not be liable for any financial loss in the following circumstances:

• Game interruption due to loss of internet connection or technical issues.
• Delays or issues with the services of third-party payment providers.
• Account details being exposed due to the user's own negligence.
• Services being suspended due to instructions from a government or regulatory authority.
• Unforeseen circumstances (force majeure).

Gaming always carries financial risk. Players should only play with funds they can afford to lose. bibo88 does not guarantee any winnings.

bibo88 believes in responsible gaming. We place the highest priority on the wellbeing and financial safety of our players.

• Set your gaming budget in advance and do not exceed it.
• If gaming is affecting your daily life, family, or work, please seek help.
• Our platform offers personal deposit limits, temporary breaks, and self-exclusion options.
• If you notice signs of gaming addiction, contact our 24/7 support team.

Visit our Responsible Gaming page to learn more.

10.1 Closure at User Request

You may close your account at any time by contacting our support team. You will be given the opportunity to withdraw your remaining balance before closure; however, any bonus funds will be cancelled if the wagering requirements have not been met.

10.2 Closure by bibo88

bibo88 may close or suspend an account for the following reasons:

• Violation of the terms or involvement in prohibited activities.
• Failure to cooperate with the identity verification process.
• Extended inactivity (generally 12 months).
• Legal or regulatory reasons.

A notice will be sent by email before an account is closed, however immediate action may be taken in cases of serious violations.

Our complete privacy policy regarding the collection, storage, and use of your personal information has been published separately and forms an integral part of these terms.

In summary, we use your information for the following purposes:

• Account management and service delivery.
• Identity and age verification.
• Compliance with applicable laws and fraud prevention.
• Customer care and support.
• Promotional communications with your consent.

Your information is not sold to third parties. However, information may be shared for payment processing, fulfillment of legal obligations, or with your explicit consent.

12.1 Complaints Process

If you have a complaint or disagreement about any matter, please first contact our support team via live chat. Most issues can be resolved at this stage.

12.2 Formal Complaint

If the issue is not resolved via live chat, send a written complaint to [email protected]. Include your account details, a description of the incident, and any relevant evidence (screenshots, etc.). We will endeavour to respond within a reasonable time.

12.3 Final Decision

Decisions made by the bibo88 authority will be considered final, however an appeal for reconsideration may be submitted for valid reasons. Server logs from the relevant game provider will be accepted as evidence in matters relating to game results.

bibo88 reserves the right to change, amend, or update these terms at any time. For significant changes, we will:

• Post a clear notice on the website.
• Send a notice to your registered email.
• Provide reasonable time before the changes take effect.

Continued use of the platform after a change has been made will be considered acceptance of the revised terms. If you do not wish to accept the new terms, please request that your account be closed.

If you have any questions or comments about these terms, please contact us:

• 24/7 live chat support (in Bengali) — via the chat button on the website
• Email: [email protected]

Our support team is available in Bengali seven days a week, 24 hours a day.

For more information, visit our FAQ page and About Us page.